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Although I've actually been doing this for a couple decades now, helping people from around the world with their video evidence playback & processing challenges on my own time/dime, I've made it a bit more of a formal offering.  No guarantees on timeliness or resolution, but I have always been here to help.  I especially want to help those who help & support me with helping others, like our Pro Upgrade annual subscribers.

Video Playback & Processing Help Desk Category

While our secure member forums are great for building & sharing collective knowledge, many don't feel comfortable sharing their challenges via a forum.  If you're an annual Pro Upgrade subscriber, you can now reach out to me directly via our Help Desk ticketing system for assistance on video playback & processing matters. 

Just choose the new category from the drop-down menu when submitting a new ticket and I'll personally respond as soon as time permits. Thank you Pro Upgrade members, for helping me help so many!  Make it a great day, my friends.

New "Video Playback & Processing" Help Desk Category for Pro Upgrade annual subscribers.

 

Professional Profile

For more information on my professional experience, education, training, and industry involvement please visit my professional profile on LinkedIn

Contact Me

Government and Enterprise customers are encouraged to call me directly at (509) 228-8332. To download my contact vcard or submit general inquires please visit my Contact page.

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