Although I've actually been doing this for a couple decades now, helping people from around the world with their video evidence playback & processing challenges on my own time/dime, I've made it a bit more of a formal offering. No guarantees on timeliness or resolution, but I have always been here to help. I especially want to help those who help & support me with helping others, like our Pro Upgrade annual subscribers.
Video Playback & Processing Help Desk Category
While our secure member forums are great for building & sharing collective knowledge, many don't feel comfortable sharing their challenges via a forum. If you're an annual Pro Upgrade subscriber, you can now reach out to me directly via our Help Desk ticketing system for assistance on video playback & processing matters.
Just choose the new category from the drop-down menu when submitting a new ticket and I'll personally respond as soon as time permits. Thank you Pro Upgrade members, for helping me help so many! Make it a great day, my friends.