Knowledge Base & Website Support

Technical Support services for visitors and verified Professional Community members. Browse our Knowledge Base categories below for answers to common questions.  Only verified DME Resources Professional Community members can submit, view & manage their Support Tickets.

What happend to my Profile Picture (Avatar)?

Over the last 20+ years, my website(s) have gone through 3 major platform migrations.  Inactive members were cleaned/deleted for each migration, and all others imported into my new platform.

In the Fall of 2013, I chose and implemented the current core platform for my website(s) and online presence after many years of testing.  This platform is here to stay, as it has professional long-term support and receives expedited patches and security updates, projected through the next decade.

During the migration from Media-Geek.com to DME Resources, profile images/Avatars could not be imported/migrated, as discussed in various notices and communications around that time.

Again, I sincerely apologize if you lost your profile picture (Avatar) or other content with any previous migrations.  In fact, if you are missing any content that you didn't have backed up elsewhere, including your old profile picture, I likely have it in old archive files; contact me, and if necessary I'll search those archived copies for you.

I hope you'll consider sharing an updated profile picture, as well as other Photos & Videos, via our routinely backed up & independently validated, highly secure platform/Community. 

Thank you for your understanding and continued participation.

Professional Profile

For more information on my professional experience, education, training, and industry involvement please visit my professional profile on LinkedIn

Contact Me

Government and Enterprise customers are encouraged to call me directly at (509) 228-8332. To download my contact vcard or submit general inquires please visit my Contact page.