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Knowledge Base & Website Support

Technical Support services for visitors and verified Professional Community members. Browse our Knowledge Base categories for answers to common questions.  (Only verified DME Resources Professional Community members can submit, view & manage their Support Tickets.)

Help! When I try to log-in it says I'm BLOCKED.

Oh boy.  What have you done?  To who?  Just kidding.  laughing

During some major platform uprages & updates this week I tracked down & resolved a bug that affected a handful of users; being blocked from logging in with an error noting "Too many failed log-in attempts." on the home page.

If you were one of the users affected, the issue has been resolved now!  It took several hours to be able to finally replicate, and several more to track down.  Very sorry for the delay.

Try Again

Give it a shot now, you should be all set.  If not, delete your browser cache files, close the browser, re-open the browser & try again.

If you're still experiencing problems logging in after trying that, please contact me and I'll resolve the issue for your account as soon as possible.

Cheers Pro Upgrader's!

Special thanks to all of our Pro Upgrade subscribers, for helping me help so many!

Keep being great & doing great things, my friends. 😎

Professional Profile

For more information on my professional experience, education, training, and industry involvement please visit my professional profile on LinkedIn

Contact Me

Government and Enterprise customers are encouraged to call me directly at (509) 228-8332. To download my contact vcard or submit general inquires please visit my Contact page.
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