Knowledge Base & Website Support

Technical Support services for visitors and verified Professional Community members. Browse our Knowledge Base categories below for answers to common questions.  Only verified DME Resources Professional Community members can submit, view & manage their Support Tickets.

How do I upgrade my subscription?

I've tried not to put the subscription and upgrade option in everyone's face, and as a result a few verified members have asked how to upgrade. 

When logged in, visit your profile and you should see a "Subscription" link in your profile menu (as shown below):

Click on the Subscription link and you'll find an "Upgrade" button near the bottom.  Click it to begin processing your subscription upgrade.

You should also be presented with the option to upgrade your subscription anytime you visit our DCCTV Database, File Sharing Library, or Member Directory.

I apologize for any inconvenience, but felt this was the least invasive way to implement the subscription and upgrade option.

As always, should you have any questions or issues please feel free to contact me.  Thank you for your continued participation & support!

Professional Profile

For more information on my professional experience, education, training, and industry involvement please visit my professional profile on LinkedIn

Contact Me

Government and Enterprise customers are encouraged to call me directly at (509) 228-8332. To download my contact vcard or submit general inquires please visit my Contact page.